C.4.4 Performance Standards Report

This report is produced in accordance with Section C.4.4 of Contract Number SA130112CN0035 for ICANN’s performance of the Internet Assigned Numbers Authority functions. This report is for the reporting period of February 1, 2014 - February 28, 2014.

Reporting Period

From: 1 February 2014
To: 28 February 2014

Summary

C.2.9.1 — Assignment of Technical Protocol Parameters

Performance reporting for the assignment of technical protocol parameters is provided in the monthly IETF Performance Reports.

C.2.9.2 — Root Zone File Request Management

C.2.9.2.a,b — Root Zone File and WHOIS Database Change Requests

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing for changes pertaining to routine maintainence of delegated TLDs (such as NS changes, DS changes, point-of-contact changes, and other administrative updates) are performed within 21 days. 80% 95.8%
Accuracy — The requests that have passed validation are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.a and C.2.9.2.b during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
lt 2014-01-17 2014-02-03 2014-02-04 2014-02-04
an 2014-01-20 2014-02-18 2014-02-20 2014-02-20 ✘
wed 2014-01-23 2014-02-06 2014-02-07 2014-02-09
ci 2014-01-25 2014-01-25 2014-01-31 2014-02-04
voting 2014-01-29 2014-02-05 2014-02-06 2014-02-06
build 2014-01-30 2014-02-07 2014-02-07 2014-02-09
bv 2014-01-30 2014-01-30 2014-01-31 2014-02-03
sj 2014-01-30 2014-01-30 2014-01-31 2014-02-03
gm 2014-02-03 2014-02-10 2014-02-11 2014-02-12
monash 2014-02-04 2014-02-05 2014-02-05 2014-02-05
my 2014-02-09 2014-02-10 2014-02-13 2014-02-13
nagoya 2014-02-09 2014-02-10 2014-02-11 2014-02-12
مليسيا 2014-02-09 2014-02-10 2014-02-13 2014-02-13
luxury 2014-02-10 2014-02-19 2014-02-20 2014-02-20
nz 2014-02-10 2014-02-11 2014-02-11 2014-02-12
nz 2014-02-12 2014-02-12 2014-02-13 2014-02-14
voting 2014-02-12 2014-02-12 2014-02-13 2014-02-14
berlin 2014-02-16 2014-02-16 2014-02-18 2014-02-18
monash 2014-02-20 2014-02-21 2014-02-25 2014-02-25
wiki 2014-02-20 2014-02-22 2014-02-25 2014-02-25
xyz 2014-02-20 2014-02-20 2014-02-21 2014-02-24
ad 2014-02-24 2014-02-27 2014-02-28 2014-02-28
mk 2014-02-26 2014-02-26 2014-02-27 2014-02-28
дети 2014-02-26 2014-02-27 2014-02-28 2014-02-28

C.2.9.2.c — Delegation and Redelegations for Country-Code TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of country-code top-level domains are within 120 days. 50% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

No requests were completed during the reporting period.

C.2.9.2.d — Delegation and Redelegations for Generic TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of generic top-level domains are within 30 days. 80% 100%
Timeliness — Requests to delegate new gTLDs are dispatched to the Root Zone Administrator within 14 days of validation (passing technical checks and other confirmations). 100% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.d during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness
(end-to-end)		 Timeliness
(IANA processing)		 Accuracy
qpon 2014-01-24 2014-02-07 2014-02-10 2014-02-12
blue 2014-01-28 2014-01-28 2014-02-03 2014-02-05
移动 2014-01-28 2014-01-28 2014-02-03 2014-02-05
catering 2014-01-30 2014-01-31 2014-02-03 2014-02-04
cleaning 2014-01-30 2014-01-31 2014-02-03 2014-02-04
cruises 2014-01-30 2014-01-31 2014-02-03 2014-02-04
events 2014-01-30 2014-01-31 2014-02-03 2014-02-04
exposed 2014-01-30 2014-01-31 2014-02-03 2014-02-04
flights 2014-01-30 2014-01-31 2014-02-03 2014-02-04
partners 2014-01-30 2014-01-31 2014-02-03 2014-02-04
properties 2014-01-30 2014-01-31 2014-02-03 2014-02-04
rentals 2014-01-30 2014-01-31 2014-02-03 2014-02-04
report 2014-01-30 2014-01-31 2014-02-03 2014-02-04
삼성 2014-02-05 2014-02-18 2014-02-20 2014-02-21
cards 2014-02-06 2014-02-06 2014-02-10 2014-02-11
condos 2014-02-06 2014-02-06 2014-02-10 2014-02-11
foundation 2014-02-06 2014-02-06 2014-02-10 2014-02-11
maison 2014-02-06 2014-02-06 2014-02-10 2014-02-11
parts 2014-02-06 2014-02-06 2014-02-10 2014-02-11
productions 2014-02-06 2014-02-06 2014-02-10 2014-02-11
villas 2014-02-06 2014-02-06 2014-02-10 2014-02-11
vision 2014-02-06 2014-02-06 2014-02-10 2014-02-11
futbol 2014-02-07 2014-02-07 2014-02-10 2014-02-11
reviews 2014-02-07 2014-02-07 2014-02-10 2014-02-11
wiki 2014-02-10 2014-02-13 2014-02-18 2014-02-19
mango 2014-02-12 2014-02-12 2014-02-14 2014-02-17
neustar 2014-02-12 2014-02-13 2014-02-18 2014-02-19
xyz 2014-02-12 2014-02-12 2014-02-18 2014-02-19
fish 2014-02-13 2014-02-17 2014-02-19 2014-02-21
industries 2014-02-13 2014-02-15 2014-02-19 2014-02-21
supplies 2014-02-13 2014-02-17 2014-02-20 2014-02-25
supply 2014-02-13 2014-02-17 2014-02-19 2014-02-21
vacations 2014-02-13 2014-02-17 2014-02-19 2014-02-21
بازار 2014-02-14 2014-02-14 2014-02-17 2014-02-18
christmas 2014-02-18 2014-02-19 2014-02-25 2014-02-26
actor 2014-02-20 2014-02-24 2014-02-25 2014-02-26
bar 2014-02-20 2014-02-24 2014-02-25 2014-02-26
pub 2014-02-20 2014-02-24 2014-02-25 2014-02-26
best 2014-02-21 2014-02-24 2014-02-25 2014-02-27
kred 2014-02-21 2014-02-24 2014-02-25 2014-02-27
дети 2014-02-21 2014-02-21 2014-02-25 2014-02-26

C.2.9.3 — Allocation of Internet Numbering Resources

Key Performance Indicators

Metric Target Actual Target Met
Accuracy (1) — Policy is correctly implemented. 100% 100%
Accuracy (2) — Registry is updated before notifying requestor of allocation. 100% 100%
Timeliness and Process Quality (1) — For a specific request, ICANN does not need to seek more than two iterations of clarification from the requesting Regional Internet Registry in order to correctly apply the registration policy. 100% 100%
Timeliness and Process Quality (2) — Requests are to be completed within 7 days. 100% 100%
Transparency (1) — Public announcement of an allocation is made on the same day as the allocation being recorded in the IANA registry. 100% 100%
Transparency (2) — An implementation schedule for a new global policies under C.2.9.3 will be posted following ratifications within 14 days for simple policies, and 30 days for complex policies. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.3 during the reporting period:

Data Targets met
Requester Resource type Request received Clarifications Registry updated Requester notified Announcement made
Accuracy (1)
Accuracy (2)
Timeliness and Process Quality (1)
Timeliness and Process Quality (2)
Transparency (1)
RIPE NCC ASN 2014-02-27 0 2014-02-28 21:27:02 2014-02-28 21:55:11 2014-02-28 22:06:48

Global Policy Implementation

No global policy changes were completed during the reporting period.