C.4.4 Performance Standards Report

This report is produced in accordance with Section C.4.4 of Contract Number SA130112CN0035 for ICANN’s performance of the Internet Assigned Numbers Authority functions. This report is for the reporting period of March 1, 2014 - March 31, 2014.

Reporting Period

From: 1 March 2014
To: 31 March 2014

Summary

C.2.9.1 — Assignment of Technical Protocol Parameters

Performance reporting for the assignment of technical protocol parameters is provided in the monthly IETF Performance Reports.

C.2.9.2 — Root Zone File Request Management

C.2.9.2.a,b — Root Zone File and WHOIS Database Change Requests

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing for changes pertaining to routine maintainence of delegated TLDs (such as NS changes, DS changes, point-of-contact changes, and other administrative updates) are performed within 21 days. 80% 97.1%
Accuracy — The requests that have passed validation are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.a and C.2.9.2.b during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
aq 2014-02-11 2014-02-11 2014-03-12 2014-03-13
ac 2014-02-17 2014-02-25 2014-02-26 2014-03-03
sh 2014-02-17 2014-02-25 2014-02-26 2014-03-03
io 2014-02-17 2014-02-25 2014-02-26 2014-03-03
tm 2014-02-17 2014-02-25 2014-02-26 2014-03-03
aw 2014-02-20 2014-02-27 2014-02-28 2014-03-03
la 2014-02-25 2014-03-03 2014-03-04 2014-03-05
ro 2014-02-25 2014-02-25 2014-02-28 2014-03-01
lt 2014-02-28 2014-02-28 2014-03-03 2014-03-05
mk 2014-02-28 2014-02-28 2014-03-03 2014-03-05
co 2014-03-03 2014-03-03 2014-03-04 2014-03-05
ro 2014-03-03 2014-03-03 2014-03-04 2014-03-05
aw 2014-03-05 2014-03-12 2014-03-14 2014-03-14
lv 2014-03-06 2014-03-06 2014-03-07 2014-03-08
uk 2014-03-07 2014-03-17 2014-03-18 2014-03-18
hr 2014-03-10 2014-03-10 2014-03-11 2014-03-12
ke 2014-03-10 2014-03-11 2014-03-14 2014-03-14
wiki 2014-03-10 2014-03-10 2014-03-11 2014-03-11
bar 2014-03-10 2014-03-10 2014-03-11 2014-03-11
lv 2014-03-11 2014-03-11 2014-03-14 2014-03-14
gg 2014-03-13 2014-03-13 2014-03-14 2014-03-15
je 2014-03-13 2014-03-13 2014-03-14 2014-03-15
ke 2014-03-17 2014-03-18 2014-03-19 2014-03-20
mk 2014-03-17 2014-03-17 2014-03-18 2014-03-19
museum 2014-03-17 2014-03-17 2014-03-20 2014-03-21
sh 2014-03-21 2014-03-24 2014-03-26 2014-03-28
io 2014-03-21 2014-03-24 2014-03-26 2014-03-28
ac 2014-03-21 2014-03-24 2014-03-26 2014-03-28
tm 2014-03-21 2014-03-24 2014-03-26 2014-03-28
مليسيا 2014-03-21 2014-03-21 2014-03-25 2014-03-27
my 2014-03-21 2014-03-21 2014-03-25 2014-03-27
pl 2014-03-24 2014-03-25 2014-03-27 2014-03-28
sg 2014-03-25 2014-03-25 2014-03-26 2014-03-26
hu 2014-03-25 2014-03-25 2014-03-26 2014-03-27
aw 2014-03-25 2014-03-25 2014-03-27 2014-03-28

C.2.9.2.c — Delegation and Redelegations for Country-Code TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of country-code top-level domains are within 120 days. 50% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

No requests were completed during the reporting period.

C.2.9.2.d — Delegation and Redelegations for Generic TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of generic top-level domains are within 30 days. 80% 100%
Timeliness — Requests to delegate new gTLDs are dispatched to the Root Zone Administrator within 14 days of validation (passing technical checks and other confirmations). 100% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.d during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness
(end-to-end)
Timeliness
(IANA processing)
Accuracy
vote 2014-02-21 2014-02-25 2014-02-26 2014-03-03
voto 2014-02-21 2014-02-24 2014-02-27 2014-03-03
bid 2014-02-25 2014-02-26 2014-02-27 2014-03-03
koeln 2014-02-25 2014-03-04 2014-03-04 2014-03-05
okinawa 2014-02-27 2014-02-27 2014-02-28 2014-03-03
dnp 2014-02-27 2014-03-07 2014-03-10 2014-03-11
ink 2014-02-28 2014-03-07 2014-03-10 2014-03-11
орг 2014-02-28 2014-03-03 2014-03-04 2014-03-05
组织机构 2014-02-28 2014-03-03 2014-03-07 2014-03-10
संगठन 2014-02-28 2014-03-03 2014-03-07 2014-03-10
机构 2014-02-28 2014-03-03 2014-03-07 2014-03-10
ren 2014-03-04 2014-03-20 2014-03-26 2014-03-27
london 2014-03-06 2014-03-19 2014-03-21 2014-03-22
trade 2014-03-07 2014-03-14 2014-03-17 2014-03-19
webcam 2014-03-07 2014-03-14 2014-03-17 2014-03-19
世界 2014-03-07 2014-03-10 2014-03-11 2014-03-12
jetzt 2014-03-11 2014-03-12 2014-03-14 2014-03-15
rodeo 2014-03-12 2014-03-26 2014-03-28 2014-03-31
sohu 2014-03-13 2014-03-21 2014-03-24 2014-03-25
cologne 2014-03-13 2014-03-14 2014-03-17 2014-03-19
nyc 2014-03-14 2014-03-14 2014-03-18 2014-03-21
horse 2014-03-14 2014-03-26 2014-03-28 2014-03-31
country 2014-03-14 2014-03-26 2014-03-28 2014-03-31
cooking 2014-03-14 2014-03-26 2014-03-28 2014-03-31
vodka 2014-03-14 2014-03-26 2014-03-28 2014-03-31
axa 2014-03-14 2014-03-14 2014-03-17 2014-03-19
商城 2014-03-17 2014-03-25 2014-03-28 2014-03-31
fishing 2014-03-18 2014-03-26 2014-03-28 2014-03-31
moe 2014-03-18 2014-03-26 2014-03-28 2014-03-31
black 2014-03-25 2014-03-25 2014-03-26 2014-03-27
meet 2014-03-25 2014-03-25 2014-03-26 2014-03-27
miami 2014-03-25 2014-03-26 2014-03-28 2014-03-31
haus 2014-03-26 2014-03-27 2014-03-28 2014-03-31
archi 2014-03-27 2014-03-27 2014-03-28 2014-03-31
vegas 2014-03-27 2014-03-27 2014-03-28 2014-03-31

C.2.9.3 — Allocation of Internet Numbering Resources

Key Performance Indicators

Metric Target Actual Target Met
Accuracy (1) — Policy is correctly implemented. 100% 100%
Accuracy (2) — Registry is updated before notifying requestor of allocation. 100% 100%
Timeliness and Process Quality (1) — For a specific request, ICANN does not need to seek more than two iterations of clarification from the requesting Regional Internet Registry in order to correctly apply the registration policy. 100% 100%
Timeliness and Process Quality (2) — Requests are to be completed within 7 days. 100% 100%
Transparency (1) — Public announcement of an allocation is made on the same day as the allocation being recorded in the IANA registry. 100% 100%
Transparency (2) — An implementation schedule for a new global policies under C.2.9.3 will be posted following ratifications within 14 days for simple policies, and 30 days for complex policies. 100% 100%

Requests Performed

No requests were completed during the reporting period.

Global Policy Implementation

No global policy changes were completed during the reporting period.