C.4.4 Performance Standards Report

This report is produced in accordance with Section C.4.4 of Contract Number SA130112CN0035 for ICANN’s performance of the Internet Assigned Numbers Authority functions. This report is for the reporting period of June 1, 2014 - June 30, 2014.

Reporting Period

From: 1 June 2014
To: 30 June 2014

Summary

C.2.9.1 — Assignment of Technical Protocol Parameters

Performance reporting for the assignment of technical protocol parameters is provided in the monthly IETF Performance Reports.

C.2.9.2 — Root Zone File Request Management

C.2.9.2.a,b — Root Zone File and WHOIS Database Change Requests

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing for changes pertaining to routine maintainence of delegated TLDs (such as NS changes, DS changes, point-of-contact changes, and other administrative updates) are performed within 21 days. 80% 94.9%
Accuracy — The requests that have passed validation are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.a and C.2.9.2.b during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
edu 2014-05-12 2014-05-29 2014-06-18 2014-06-18
wang 2014-05-26 2014-05-27 2014-06-19 2014-06-19
b.root-servers.net 2014-05-28 2014-05-28 2014-05-30 2014-06-09
gn 2014-05-30 2014-05-30 2014-06-02 2014-06-05
lb 2014-05-30 2014-06-06 2014-06-12 2014-06-17
jo 2014-05-31 2014-06-16 2014-06-18 2014-06-18
website 2014-06-01 2014-06-01 2014-06-05 2014-06-06
space 2014-06-01 2014-06-01 2014-06-04 2014-06-06
to 2014-06-02 2014-06-03 2014-06-04 2014-06-04
lk 2014-06-03 2014-06-11 2014-06-12 2014-06-17
gr 2014-06-03 2014-06-03 2014-06-06 2014-06-11
cr 2014-06-03 2014-06-03 2014-06-05 2014-06-07
москва 2014-06-03 2014-06-03 2014-06-12 2014-06-17
moscow 2014-06-03 2014-06-03 2014-06-12 2014-06-17
pl 2014-06-09 2014-06-17 2014-06-18 2014-06-19
ca 2014-06-10 2014-06-11 2014-06-12 2014-06-17
dm 2014-06-10 2014-06-16 2014-06-18 2014-06-19
xyz 2014-06-11 2014-06-20 2014-06-23 2014-06-24
tirol 2014-06-12 2014-06-17 2014-06-18 2014-06-18
hamburg 2014-06-13 2014-06-20 2014-06-24 2014-06-25
pt 2014-06-16 2014-06-18 2014-06-19 2014-06-19
sa 2014-06-16 2014-06-16 2014-06-18 2014-06-18
السعودية 2014-06-16 2014-06-16 2014-06-18 2014-06-18
zw 2014-06-16 2014-06-18 2014-06-20 2014-06-23
yt 2014-06-17 2014-06-17 2014-06-18 2014-06-18
wf 2014-06-17 2014-06-17 2014-06-18 2014-06-18
tf 2014-06-17 2014-06-17 2014-06-18 2014-06-18
re 2014-06-17 2014-06-17 2014-06-18 2014-06-18
pm 2014-06-17 2014-06-17 2014-06-18 2014-06-18
fr 2014-06-17 2014-06-17 2014-06-18 2014-06-18
cv 2014-06-17 2014-06-20 2014-06-23 2014-06-23
hk 2014-06-18 2014-06-19 2014-06-19 2014-06-19
香港 2014-06-18 2014-06-19 2014-06-19 2014-06-19
ca 2014-06-19 2014-06-25 2014-06-27 2014-06-30
physio 2014-06-19 2014-06-20 2014-06-23 2014-06-23
mo 2014-06-23 2014-06-23 2014-06-25 2014-06-26
sv 2014-06-24 2014-06-24 2014-06-25 2014-06-27
hk 2014-06-27 2014-06-27 2014-06-27 2014-06-27
香港 2014-06-27 2014-06-27 2014-06-27 2014-06-27

C.2.9.2.c — Delegation and Redelegations for Country-Code TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of country-code top-level domains are within 120 days. 50% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

No requests were completed during the reporting period.

C.2.9.2.d — Delegation and Redelegations for Generic TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of generic top-level domains are within 30 days. 80% 100%
Timeliness — Requests to delegate new gTLDs are dispatched to the Root Zone Administrator within 14 days of validation (passing technical checks and other confirmations). 100% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.d during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness
(end-to-end)
Timeliness
(IANA processing)
Accuracy
bio 2014-05-22 2014-05-29 2014-05-30 2014-06-02
dentist 2014-05-22 2014-05-27 2014-05-30 2014-06-02
lawyer 2014-05-22 2014-05-27 2014-05-30 2014-06-02
market 2014-05-22 2014-05-27 2014-05-30 2014-06-02
software 2014-05-22 2014-05-27 2014-05-30 2014-06-02
vet 2014-05-22 2014-05-27 2014-05-30 2014-06-02
attorney 2014-05-22 2014-05-27 2014-05-30 2014-06-02
press 2014-05-27 2014-05-28 2014-05-30 2014-06-02
host 2014-05-27 2014-05-28 2014-05-30 2014-06-02
nhk 2014-05-29 2014-05-30 2014-06-03 2014-06-04
hamburg 2014-05-30 2014-05-30 2014-06-03 2014-06-04
tirol 2014-05-30 2014-05-30 2014-06-03 2014-06-04
engineer 2014-05-30 2014-05-30 2014-06-03 2014-06-04
army 2014-05-30 2014-05-30 2014-06-03 2014-06-04
republican 2014-05-30 2014-05-30 2014-06-03 2014-06-04
navy 2014-05-30 2014-05-30 2014-06-03 2014-06-04
rehab 2014-05-30 2014-05-30 2014-06-03 2014-06-04
gives 2014-05-30 2014-05-30 2014-06-03 2014-06-04
bzh 2014-06-02 2014-06-12 2014-06-17 2014-06-17
global 2014-06-02 2014-06-03 2014-06-06 2014-06-11
ovh 2014-06-05 2014-06-16 2014-06-18 2014-06-19
organic 2014-06-05 2014-06-05 2014-06-11 2014-06-13
capetown 2014-06-09 2014-06-17 2014-06-18 2014-06-19
joburg 2014-06-09 2014-06-17 2014-06-18 2014-06-19
durban 2014-06-09 2014-06-17 2014-06-18 2014-06-19
scot 2014-06-09 2014-06-10 2014-06-11 2014-06-13
surf 2014-06-10 2014-06-10 2014-06-17 2014-06-18
physio 2014-06-10 2014-06-11 2014-06-18 2014-06-19
手机 2014-06-11 2014-06-13 2014-06-17 2014-06-17
vlaanderen 2014-06-11 2014-06-12 2014-06-17 2014-06-18
brussels 2014-06-11 2014-06-12 2014-06-17 2014-06-18
lotto 2014-06-12 2014-06-17 2014-06-18 2014-06-19
green 2014-06-13 2014-06-17 2014-06-18 2014-06-19
bmw 2014-06-18 2014-06-18 2014-06-19 2014-06-21
mini 2014-06-18 2014-06-20 2014-06-23 2014-06-24
active 2014-06-20 2014-06-23 2014-06-24 2014-06-26

C.2.9.3 — Allocation of Internet Numbering Resources

Key Performance Indicators

Metric Target Actual Target Met
Accuracy (1) — Policy is correctly implemented. 100% 100%
Accuracy (2) — Registry is updated before notifying requestor of allocation. 100% 100%
Timeliness and Process Quality (1) — For a specific request, ICANN does not need to seek more than two iterations of clarification from the requesting Regional Internet Registry in order to correctly apply the registration policy. 100% 100%
Timeliness and Process Quality (2) — Requests are to be completed within 7 days. 100% 100%
Transparency (1) — Public announcement of an allocation is made on the same day as the allocation being recorded in the IANA registry. 100% 100%
Transparency (2) — An implementation schedule for a new global policies under C.2.9.3 will be posted following ratifications within 14 days for simple policies, and 30 days for complex policies. 100% 100%

Requests Performed

No requests were completed during the reporting period.

Global Policy Implementation

No global policy changes were completed during the reporting period.