C.4.4 Performance Standards Report

This report is produced in accordance with Section C.4.4 of Contract Number SA130112CN0035 for ICANN’s performance of the Internet Assigned Numbers Authority functions. This report is for the reporting period of November 1, 2014 - November 30, 2014.

Reporting Period

From: 1 November 2014
To: 30 November 2014

Summary

C.2.9.1 — Assignment of Technical Protocol Parameters

Performance reporting for the assignment of technical protocol parameters is provided in the monthly IETF Performance Reports.

C.2.9.2 — Root Zone File Request Management

C.2.9.2.a,b — Root Zone File and WHOIS Database Change Requests

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing for changes pertaining to routine maintainence of delegated TLDs (such as NS changes, DS changes, point-of-contact changes, and other administrative updates) are performed within 21 days. 80% 91.4%
Accuracy — The requests that have passed validation are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.a and C.2.9.2.b during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
qa 2014-10-09 2014-10-24 2014-11-10 2014-11-10
قطر 2014-10-09 2014-10-24 2014-11-10 2014-11-10
nr 2014-10-16 2014-11-11 2014-11-11 2014-11-12
taipei 2014-10-26 2014-11-03 2014-11-04 2014-11-04
tc 2014-10-29 2014-11-17 2014-11-18 2014-11-19
sj 2014-10-30 2014-10-31 2014-11-03 2014-11-05
tirol 2014-10-30 2014-10-30 2014-10-31 2014-11-01
мон 2014-10-30 2014-10-31 2014-11-03 2014-11-03
dk 2014-11-03 2014-11-03 2014-11-04 2014-11-05
wien 2014-11-03 2014-11-03 2014-11-05 2014-11-07
ie 2014-11-03 2014-11-03 2014-11-04 2014-11-05
bloomberg 2014-11-05 2014-11-12 2014-11-14 2014-11-17
cr 2014-11-07 2014-11-10 2014-11-11 2014-11-15
vu 2014-11-09 2014-11-11 2014-11-12 2014-11-17
am 2014-11-10 2014-11-11 2014-11-12 2014-11-15
no 2014-11-11 2014-11-11 2014-11-12 2014-11-17
au 2014-11-12 2014-11-13 2014-11-14 2014-11-17
ch 2014-11-14 2014-11-14 2014-11-17 2014-11-19
li 2014-11-14 2014-11-14 2014-11-17 2014-11-19
pa 2014-11-14 2014-11-17 2014-11-18 2014-11-19
gh 2014-11-16 2014-11-19 2014-11-20 2014-11-22
gd 2014-11-17 2014-11-20 2014-11-21 2014-11-25
hamburg 2014-11-17 2014-11-17 2014-11-17 2014-11-17
berlin 2014-11-17 2014-11-17 2014-11-17 2014-11-17
reise 2014-11-17 2014-11-17 2014-11-17 2014-11-17
versicherung 2014-11-17 2014-11-17 2014-11-17 2014-11-17
voting 2014-11-17 2014-11-17 2014-11-17 2014-11-17
frl 2014-11-18 2014-11-18 2014-11-19 2014-11-19
ee 2014-11-18 2014-11-18 2014-11-19 2014-11-19
八卦 2014-11-18 2014-11-20 2014-11-21 2014-11-25
hamburg 2014-11-19 2014-11-20 2014-11-21 2014-11-22
au 2014-11-19 2014-11-21 2014-11-24 2014-11-25
reise 2014-11-20 2014-11-20 2014-11-21 2014-11-22
versicherung 2014-11-20 2014-11-20 2014-11-21 2014-11-22
cr 2014-11-22 2014-11-24 2014-11-25 2014-11-26

C.2.9.2.c — Delegation and Redelegations for Country-Code TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of country-code top-level domains are within 120 days. 50% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

No requests were completed during the reporting period.

C.2.9.2.d — Delegation and Redelegations for Generic TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of generic top-level domains are within 30 days. 80% 100%
Timeliness — Requests to delegate new gTLDs are dispatched to the Root Zone Administrator within 14 days of validation (passing technical checks and other confirmations). 100% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.d during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness
(end-to-end)
Timeliness
(IANA processing)
Accuracy
bloomberg 2014-10-23 2014-10-30 2014-11-03 2014-11-05
delivery 2014-10-24 2014-10-27 2014-10-28 2014-11-01
energy 2014-10-24 2014-10-27 2014-10-28 2014-11-03
reit 2014-10-28 2014-10-28 2014-11-06 2014-11-12
sydney 2014-10-30 2014-10-31 2014-11-04 2014-11-05
party 2014-11-04 2014-11-17 2014-11-17 2014-11-17
science 2014-11-04 2014-11-05 2014-11-10 2014-11-17
android 2014-11-05 2014-11-05 2014-11-10 2014-11-12
firmdale 2014-11-06 2014-11-14 2014-11-19 2014-11-20
mormon 2014-11-11 2014-11-11 2014-11-17 2014-11-19
八卦 2014-11-11 2014-11-14 2014-11-17 2014-11-17
lds 2014-11-12 2014-11-14 2014-11-17 2014-11-19
谷歌 2014-11-13 2014-11-13 2014-11-19 2014-11-20
グーグル 2014-11-13 2014-11-13 2014-11-19 2014-11-20
madrid 2014-11-13 2014-11-15 2014-11-19 2014-11-20
cricket 2014-11-17 2014-11-17 2014-11-17 2014-11-17
everbank 2014-11-20 2014-11-21 2014-11-25 2014-11-26
coach 2014-11-21 2014-11-22 2014-11-25 2014-11-26
memorial 2014-11-21 2014-11-22 2014-11-25 2014-11-26
legal 2014-11-21 2014-11-22 2014-11-25 2014-11-26
money 2014-11-21 2014-11-22 2014-11-25 2014-11-26

C.2.9.3 — Allocation of Internet Numbering Resources

Key Performance Indicators

Metric Target Actual Target Met
Accuracy (1) — Policy is correctly implemented. 100% 100%
Accuracy (2) — Registry is updated before notifying requestor of allocation. 100% 100%
Timeliness and Process Quality (1) — For a specific request, ICANN does not need to seek more than two iterations of clarification from the requesting Regional Internet Registry in order to correctly apply the registration policy. 100% 100%
Timeliness and Process Quality (2) — Requests are to be completed within 7 days. 100% 100%
Transparency (1) — Public announcement of an allocation is made on the same day as the allocation being recorded in the IANA registry. 100% 100%
Transparency (2) — An implementation schedule for a new global policies under C.2.9.3 will be posted following ratifications within 14 days for simple policies, and 30 days for complex policies. 100% 100%

Requests Performed

No requests were completed during the reporting period.

Global Policy Implementation

No global policy changes were completed during the reporting period.