C.4.4 Performance Standards Report

This report is produced in accordance with Section C.4.4 of Contract Number SA130112CN0035 for ICANN’s performance of the Internet Assigned Numbers Authority functions. This report is for the reporting period of March 1, 2016 - March 31, 2016.

Reporting Period

From: 1 March 2016
To: 31 March 2016

Summary

C.2.9.1 — Assignment of Technical Protocol Parameters

Performance reporting for the assignment of technical protocol parameters is provided in the monthly IETF Performance Reports.

C.2.9.2 — Root Zone File Request Management

C.2.9.2.a,b — Root Zone File and WHOIS Database Change Requests

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing for changes pertaining to routine maintainence of delegated TLDs (such as NS changes, DS changes, point-of-contact changes, and other administrative updates) are performed within 21 days. 80% 93.5%
Accuracy — The requests that have passed validation are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.a and C.2.9.2.b during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness Accuracy
ar 2016-01-18 2016-02-29 2016-03-01 2016-03-01
jo 2016-02-01 2016-02-29 2016-03-01 2016-03-01
الاردن 2016-02-01 2016-02-29 2016-03-01 2016-03-01
by 2016-02-03 2016-02-29 2016-03-01 2016-03-01
hsbc 2016-02-03 2016-03-01 2016-03-02 2016-03-03
hk 2016-02-17 2016-03-01 2016-03-01 2016-03-02
香港 2016-02-17 2016-02-22 2016-03-01 2016-03-01
mtr 2016-02-17 2016-03-01 2016-03-02 2016-03-03
paris 2016-02-18 2016-03-24 2016-03-25 2016-03-25
bharti 2016-02-18 2016-03-04 2016-03-08 2016-03-09
airtel 2016-02-18 2016-03-04 2016-03-08 2016-03-09
csc 2016-02-18 2016-03-03 2016-03-08 2016-03-09
crs 2016-02-18 2016-02-29 2016-03-01 2016-03-02
pamperedchef 2016-02-22 2016-03-01 2016-03-02 2016-03-03
ng 2016-02-24 2016-03-16 2016-03-17 2016-03-19
cx 2016-02-24 2016-02-26 2016-03-08 2016-03-08
comsec 2016-02-26 2016-02-26 2016-03-01 2016-03-02
verisign 2016-02-26 2016-02-26 2016-03-01 2016-03-02
pa 2016-02-26 2016-03-09 2016-03-10 2016-03-10
cc 2016-02-26 2016-02-26 2016-03-04 2016-03-05
adac 2016-02-29 2016-02-29 2016-03-01 2016-03-01
cr 2016-02-29 2016-02-29 2016-03-01 2016-03-02
कॉम 2016-02-29 2016-02-29 2016-03-02 2016-03-03
点看 2016-02-29 2016-02-29 2016-03-02 2016-03-03
คอม 2016-02-29 2016-02-29 2016-03-02 2016-03-03
קום 2016-02-29 2016-02-29 2016-03-02 2016-03-03
नेट 2016-02-29 2016-02-29 2016-03-02 2016-03-03
كوم 2016-02-29 2016-02-29 2016-03-02 2016-03-03
ком 2016-02-29 2016-02-29 2016-03-02 2016-03-03
닷컴 2016-02-29 2016-02-29 2016-03-02 2016-03-03
大拿 2016-02-29 2016-02-29 2016-03-02 2016-03-03
닷넷 2016-02-29 2016-02-29 2016-03-02 2016-03-03
コム 2016-02-29 2016-02-29 2016-03-02 2016-03-03
co 2016-02-29 2016-03-03 2016-03-08 2016-03-09
google 2016-03-01 2016-03-01 2016-03-03 2016-03-03
guge 2016-03-01 2016-03-01 2016-03-03 2016-03-03
hangout 2016-03-01 2016-03-01 2016-03-03 2016-03-03
here 2016-03-01 2016-03-01 2016-03-03 2016-03-03
brother 2016-03-01 2016-03-02 2016-03-02 2016-03-03
honda 2016-03-01 2016-03-02 2016-03-02 2016-03-03
lexus 2016-03-01 2016-03-02 2016-03-02 2016-03-03
lixil 2016-03-01 2016-03-02 2016-03-02 2016-03-03
nec 2016-03-01 2016-03-02 2016-03-02 2016-03-03
ricoh 2016-03-01 2016-03-02 2016-03-02 2016-03-03
softbank 2016-03-01 2016-03-02 2016-03-02 2016-03-03
toyota 2016-03-01 2016-03-02 2016-03-02 2016-03-03
gg 2016-03-02 2016-03-03 2016-03-04 2016-03-04
je 2016-03-02 2016-03-03 2016-03-04 2016-03-04
集团 2016-03-02 2016-03-14 2016-03-17 2016-03-17
store 2016-03-04 2016-03-04 2016-03-08 2016-03-11
liaison 2016-03-04 2016-03-05 2016-03-24 2016-03-25
jo 2016-03-05 2016-03-10 2016-03-11 2016-03-14
الاردن 2016-03-05 2016-03-10 2016-03-11 2016-03-14
brother 2016-03-06 2016-03-07 2016-03-08 2016-03-11
honda 2016-03-06 2016-03-07 2016-03-08 2016-03-11
lexus 2016-03-06 2016-03-07 2016-03-08 2016-03-11
lixil 2016-03-06 2016-03-07 2016-03-09 2016-03-11
nec 2016-03-06 2016-03-07 2016-03-08 2016-03-11
ricoh 2016-03-06 2016-03-07 2016-03-08 2016-03-11
toyota 2016-03-06 2016-03-07 2016-03-08 2016-03-11
softbank 2016-03-06 2016-03-07 2016-03-09 2016-03-11
gg 2016-03-07 2016-03-08 2016-03-08 2016-03-08
je 2016-03-07 2016-03-07 2016-03-07 2016-03-07
我爱你 2016-03-07 2016-03-24 2016-03-25 2016-03-25
慈善 2016-03-07 2016-03-24 2016-03-25 2016-03-25
时尚 2016-03-07 2016-03-16 2016-03-17 2016-03-17
tv 2016-03-07 2016-03-08 2016-03-11 2016-03-14
ba 2016-03-08 2016-03-11 2016-03-14 2016-03-14
helsinki 2016-03-08 2016-03-11 2016-03-14 2016-03-15
je 2016-03-08 2016-03-08 2016-03-08 2016-03-08
arpa 2016-03-08 2016-03-15 2016-03-16 2016-03-23
nz 2016-03-08 2016-03-09 2016-03-10 2016-03-11
ca 2016-03-09 2016-03-14 2016-03-15 2016-03-16
men 2016-03-10 2016-03-17 2016-03-21 2016-03-21
locus 2016-03-10 2016-03-10 2016-03-15 2016-03-15
redstone 2016-03-10 2016-03-11 2016-03-16 2016-03-16
xin 2016-03-10 2016-03-11 2016-03-16 2016-03-16
vu 2016-03-11 2016-03-23 2016-03-25 2016-03-25
nz 2016-03-13 2016-03-14 2016-03-15 2016-03-16
cat 2016-03-14 2016-03-14 2016-03-15 2016-03-16
yokohama 2016-03-15 2016-03-15 2016-03-16 2016-03-17
ryukyu 2016-03-15 2016-03-15 2016-03-16 2016-03-17
tr 2016-03-15 2016-03-15 2016-03-16 2016-03-17
co 2016-03-15 2016-03-15 2016-03-16 2016-03-17
mg 2016-03-16 2016-03-16 2016-03-17 2016-03-18
dev 2016-03-16 2016-03-16 2016-03-17 2016-03-18
docs 2016-03-16 2016-03-16 2016-03-17 2016-03-18
drive 2016-03-16 2016-03-16 2016-03-17 2016-03-18
eat 2016-03-16 2016-03-16 2016-03-17 2016-03-18
ing 2016-03-16 2016-03-16 2016-03-17 2016-03-18
meme 2016-03-16 2016-03-16 2016-03-17 2016-03-18
mov 2016-03-16 2016-03-16 2016-03-17 2016-03-18
new 2016-03-16 2016-03-16 2016-03-17 2016-03-18
page 2016-03-16 2016-03-16 2016-03-17 2016-03-19
play 2016-03-16 2016-03-16 2016-03-17 2016-03-19
prod 2016-03-16 2016-03-16 2016-03-17 2016-03-19
rsvp 2016-03-16 2016-03-16 2016-03-17 2016-03-21
グーグル 2016-03-16 2016-03-16 2016-03-17 2016-03-19
channel 2016-03-16 2016-03-16 2016-03-17 2016-03-21
chrome 2016-03-16 2016-03-16 2016-03-17 2016-03-21
みんな 2016-03-16 2016-03-16 2016-03-17 2016-03-21
youtube 2016-03-16 2016-03-16 2016-03-17 2016-03-21
lv 2016-03-16 2016-03-17 2016-03-21 2016-03-23
locus 2016-03-16 2016-03-17 2016-03-17 2016-03-17
cz 2016-03-17 2016-03-17 2016-03-21 2016-03-22
kw 2016-03-22 2016-03-23 2016-03-25 2016-03-25
flickr 2016-03-24 2016-03-24 2016-03-25 2016-03-25
yahoo 2016-03-24 2016-03-24 2016-03-25 2016-03-25

C.2.9.2.c — Delegation and Redelegations for Country-Code TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of country-code top-level domains are within 120 days. 50% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

No requests were completed during the reporting period.

C.2.9.2.d — Delegation and Redelegations for Generic TLDs

Key Performance Indicators

Metric Target Actual Target Met
Timeliness — End-to-end processing times for changes pertaining to delegation or redelegation of generic top-level domains are within 30 days. 80% 100%
Timeliness — Requests to delegate new gTLDs are dispatched to the Root Zone Administrator within 14 days of validation (passing technical checks and other confirmations). 100% 100%
Accuracy — The requests that have been approved by the applicant are implemented correctly at the conclusion of a change request. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.2.d during the reporting period:

Dates Targets met
TLD Request received Request validated Request dispatched Request completed Timeliness
(end-to-end)
Timeliness
(IANA processing)
Accuracy
total 2016-02-16 2016-02-23 2016-03-07 2016-03-09
passagens 2016-02-25 2016-02-26 2016-03-01 2016-03-02
vuelos 2016-02-25 2016-02-26 2016-03-01 2016-03-02
bcg 2016-02-29 2016-03-01 2016-03-08 2016-03-09
嘉里大酒店 2016-02-29 2016-03-01 2016-03-03 2016-03-05
kerryhotels 2016-02-29 2016-03-01 2016-03-03 2016-03-07
kerryproperties 2016-02-29 2016-03-01 2016-03-03 2016-03-05
kuokgroup 2016-02-29 2016-03-01 2016-03-03 2016-03-07
kerrylogistics 2016-02-29 2016-03-01 2016-03-03 2016-03-07
locus 2016-03-01 2016-03-03 2016-03-08 2016-03-09
avianca 2016-03-02 2016-03-05 2016-03-08 2016-03-09
gmbh 2016-03-03 2016-03-03 2016-03-08 2016-03-09
stream 2016-03-07 2016-03-16 2016-03-16 2016-03-18
gallo 2016-03-11 2016-03-14 2016-03-21 2016-03-22
barefoot 2016-03-11 2016-03-21 2016-03-23 2016-03-24
shaw 2016-03-14 2016-03-14 2016-03-21 2016-03-22
ally 2016-03-16 2016-03-18 2016-03-23 2016-03-24
jcp 2016-03-17 2016-03-21 2016-03-29 2016-03-30
extraspace 2016-03-17 2016-03-21 2016-03-23 2016-03-25
shouji 2016-03-17 2016-03-25 2016-03-29 2016-03-30
xihuan 2016-03-18 2016-03-25 2016-03-29 2016-03-30
anquan 2016-03-18 2016-03-25 2016-03-29 2016-03-30
yun 2016-03-18 2016-03-25 2016-03-29 2016-03-30
家電 2016-03-18 2016-03-22 2016-03-24 2016-03-25
aws 2016-03-18 2016-03-22 2016-03-24 2016-03-25
talk 2016-03-18 2016-03-22 2016-03-24 2016-03-25
you 2016-03-18 2016-03-22 2016-03-24 2016-03-25
nissay 2016-03-22 2016-03-22 2016-03-29 2016-03-30
sina 2016-03-23 2016-03-28 2016-03-29 2016-03-30

C.2.9.3 — Allocation of Internet Numbering Resources

Key Performance Indicators

Metric Target Actual Target Met
Accuracy (1) — Policy is correctly implemented. 100% 100%
Accuracy (2) — Registry is updated before notifying requestor of allocation. 100% 100%
Timeliness and Process Quality (1) — For a specific request, ICANN does not need to seek more than two iterations of clarification from the requesting Regional Internet Registry in order to correctly apply the registration policy. 100% 100%
Timeliness and Process Quality (2) — Requests are to be completed within 7 days. 100% 100%
Transparency (1) — Public announcement of an allocation is made on the same day as the allocation being recorded in the IANA registry. 100% 100%
Transparency (2) — An implementation schedule for a new global policies under C.2.9.3 will be posted following ratifications within 14 days for simple policies, and 30 days for complex policies. 100% 100%

Requests Performed

The following requests were completed under Section C.2.9.3 during the reporting period:

Data Targets met
Requester Resource type Request received Clarifications Registry updated Requester notified Announcement made
Accuracy (1)
Accuracy (2)
Timeliness and Process Quality (1)
Timeliness and Process Quality (2)
Transparency (1)
Scheduled Allocation IPv4 2016-03-01 0 2016-03-01 19:05:21 2016-03-01 19:24:29 2016-03-01 19:33:33

Global Policy Implementation

No global policy changes were completed during the reporting period.